I received my order but one of the items is missing. What should I do?
Go to ‘My orders’ in your Yehwang account and select the order that you’re not happy with. Then hit the ‘Returns Application’ button and fill in the product quantity and select ‘Not received’ as the return reason.After you submit your return request you will be able to retrieve this order in the ‘Returns’ section within ‘My orders’. We will get back to you by email within 3 working days after submitting your request. You will also notice that the status of your request will have changed from ‘Pending’ to ‘Approved’ or ‘Rejected’. If your request was approved, store credit will have been issued to your Yehwang account immediately. You can now arrange your return fully online! Click here to read the return process.